Compliments and Complaints

Submitting a Complaint

Complaints may be submitted in two ways:

1.) By telephone to the officer in charge at Strathroy-Caradoc Police Service at 519-245-1250 or in person at the police headquarters, 299 Frances St., Strathroy N7G 4G9.

2.) Directly through the Law Enforcement Complaints Agency (LECA). Any member of the public may make a complaint to LECA by:

e-filing it on the LECA website at www.leca.ca/complaints;
Email: Print and complete the LECA complaint form (PDF[239kB]), scan it and send it as an attachment to: lecacomplaints@ontario.ca
Fax: Completed forms can be faxed to LECA at:

Toll-free fax: 1-877-415-4773
Local fax: 416-327-8332

Mail: Completed forms can be mailed to the Law Enforcement Complaints Agency:

655 Bay Street, 10th Floor
Toronto, Ontario
M7A 2T4
submitting in person at the Law Enforcement Complaints Agency;
submitting in person at any municipal, regional, or provincial police station in Ontario, regardless of whether it had jurisdiction over the location where the incident occurred.

Please note:

complaints made beyond the six-month time limit prescribed by the Police Services Act will be considered for investigation on a case-by-case basis by the LECA;
anonymous complaints will not be accepted by the LECA.

Compliments

The Strathroy-Caradoc Police Service members love to hear about a positive interaction with the community.

To send us a compliment, please do so by:

Making a submission online using this form
By phone by contacting the Officer in Charge at Strathroy-Caradoc Police Service at 519-245-1250
By fax at 519-245-6264
Or via regular mail to Strathroy-Caradoc Police Service, 299 Frances St., Strathroy, N7G 4G9.

Once your compliment is received we will pass it on to the member and ensure that it is properly acknowledged.